Katarina Runa’s Privacy Policy covers the collection, use, and disclosure of personal information that may be collected by us anytime you interact with Katarina Runa, such as when you visit one of our websites, when you purchase our products and services, or when you call our sales or support associates. Please take a moment to read the following to learn more about our information practices, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information. Your privacy is a priority at Katarina Runa and we go to great lengths to protect it.

By providing personal information to us or through our websites, you understand and consent to the collection, maintenance, processing and transfer of such information in and to all countries and territories. Please read the following privacy policy before using this website or providing any personally identifiable information through this website. It will be assumed that if you provide us with any personally identifiable information that you have read and understand this policy.

Some portions of this privacy policy may not apply to information that you provide voluntarily, or that we may obtain, through means other than our websites, such as, but not limited to, telephone, postal mail, other live and print media, and other available public information sources. Our websites are intended for users who are located internationally.   This privacy policy is part of the Katarina Runa website terms and conditions which governs your use of this website in general.

Why We Collect Personal Information

We use your Personal Information for the following purposes:

1. To provide and operate the Services;
2. To further develop, customize, expand, and improve our Services, based on Users’ common or personal preferences, experiences and difficulties;
3. To provide our Users with ongoing customer assistance and technical support;
4. To be able to contact our Users with general or personalized service-related notices and promotional messages;
5. To help us to update, expand and analyze our records to identify new customers;
6. To facilitate, sponsor, and offer certain contests, events, and promotions, determine participants’ eligibility, monitor performance, contact winners, and grant prizes and benefits;
7. To analyze our performance and marketing activities;
8. To create aggregated statistical data and other aggregated and/or inferred information, which we or our business partners may use to provide and improve our respective services;
9. To provide you with professional assistance, only upon your request;
10. To enhance our data security and fraud prevention capabilities; and
11. To comply with any applicable laws and regulations.

What Information We Collect and How We May Use It

There are a number of situations in which your personal information may help us give you better products. When you interact with Katarina Runa, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences; your credit card information and other relevant information for accounting purposes. We collect information regarding customer activities on our websites. This helps us to determine how best to provide useful information to customers and to understand which parts of our websites, products, and Internet services are of most interest to them. We may use personal information to provide products that you have requested as well as for auditing, research, and analysis to improve Katarina Runa’s products. We collect personal information about users of our websites through activities such as purchase transactions and completion of forms on our websites. Such information is collected when users register or subscribe to accounts or features on our websites, make online purchases, complete surveys, comment on our blogs, opt-in to our email marketing list, submit a comment or question to us using a “contact us” form or similar feature, send us an e-mail, or in any other way submit personal information voluntarily to us through our websites.

If you post blog comments or other similar features on our website you should be aware that any information you share is visible to other users. Personally identifiable information you submit to one of these forums can be read, collected, or used by other individuals to send you unsolicited messages. Katarina Runa is not responsible for the personally identifiable information you choose to submit in these forums. For example, if you choose to make information, which was previously non-public, available by enabling certain user features, Katarina Runa will collect that information from your interaction and the information will become publicly available.

Photos and video recordings from live workshops

At some of our live events (trainings, workshops, etc.) we purchase photographic documentation or video footage. We use the photos in promotional materials, especially on our web. Video footage is used for participants in online or face-to-face courses. You will never find the names of the participants with these materials, unless it is a reference, and then only by permission. If you would prefer not to be on the footage, please let us know at our contact details before arranging a live event. We retain your personal information for the period of the statute of limitations, unless the law provides for a longer period to retain it or we have stated otherwise in specific cases.

When We Disclose Your Information

Katarina Runa takes your privacy very seriously. Katarina Runa does not sell or rent your contact information to other marketers. Except as otherwise disclosed to you, we will not sell, rent or disclose your personal information to third parties without notifying you of our intent to share the personal information in advance and giving you an opportunity to prevent your personal information from being shared.

Within Katarina Runa  - To help us provide superior service, your personal information may be shared with legal entities within the Katarina Runa brand globally who will take steps to safeguard it in accordance with Katarina Runa’s privacy policy. Katarina Runa will use your personal information to respond to your requests and to provide you with our product and service offerings. We may also use your personal information to maintain our internal record keeping. We may match information collected from you through different means or at different times, including both personal information and website usage information, and use such information along with information obtained from other sources, including third parties. In addition, we may send you notices (for example, in the form of e-mails, mailings, and the like, such as our e-newsletters), and otherwise correspond with you, about products, services, companies and events that we think might interest you. We may analyze user behavior as a measure of interest in, and use of, our websites and e-mails, both on an  individual basis and in the aggregate.

How We Protect Your Personal Information

Katarina Runa takes precautions – including administrative, technical, and physical measures – to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction. The Katarina Runa's websites use secure encryption, provided by a third party, on some web pages where credit card information is required.

Integrity of Your Personal Information

Katarina Runa has safeguards in place to keep your personal information accurate, complete, and up to date for the purposes for which it is used. Naturally, you always have the right to access and correct the personal information you have provided. And you can request a copy of your personal information, your product registration history, and your interactions with our sales and support agents by contacting us.

While Katarina Runa strives to protect the security and integrity of sensitive personal information provided through this website, due to the inherent nature of the internet as an open global communications vehicle, we cannot guarantee 100% that information during transmission through the internet or while stored in our system or otherwise in our care, will be absolutely safe from intrusion by others.

If you contact us by e-mail or a “contact us” form or similar feature on our website, you should be aware that your transmission might not be secure. A third party could view information you send by these methods in transit. Do not send sensitive information (such as payment card information, social security numbers, employer identification numbers, passwords, or pin numbers) to us via e-mail or via a “contact us” form or similar feature on our website. We will have no liability for disclosure of your information due to errors or unauthorized acts of third parties during or after transmission. In the unlikely event that we believe that the security of your personal information in our possession or control may have been compromised, we may seek to notify you of that development. If a notification is appropriate, we would endeavor to do so as promptly as possible under the circumstances, and, to the extent we have your e-mail address, we may notify you by e-mail. You consent to our use of e-mail as a means of such notification.

Right to erasure 

Another right you have is the right to erasure. We want to stay in touch with you, but if you don't wish us to have your contact details, you have the right to ask for erasure. In this case, we will erase all your personal data from our system and from the systems of all sub-processors and backups. We need 30 days to secure the right to erasure. In some cases, we are bound by a legal obligation, e.g. we have to keep a record of tax documents issued for a period of time set by law. In this case, we will therefore delete all such personal data that is not bound by another law. We will inform you by e-mail about the completion of the deletion. 

If you feel that we are not treating your data in accordance with the law, you have the right to contact the Data Protection Authority at any time with your complaint. We would be very glad if you would first inform us of this suspicion so that we can do something about it and rectify any wrongdoing.

Cookies and Other Technologies

As is standard practice on many websites, the Katarina Runa websites use cookies, third  party software, and other technologies to track anonymous user data to help us understand which parts of our websites are the most popular, where our visitors are going, and how much time they spend there. We also use cookies and other technologies to make sure that our online advertising is bringing customers to our products and services. We use cookies and other technologies to study traffic patterns on our websites, to make it even more rewarding as well as to study the effectiveness of our customer communications. We also use cookies to customize your experience and provide greater convenience each time you interact with us.

Information such as your country and language helps us provide a more useful online shopping experience. And your contact information, product serial numbers, and information about your computer helps us register your products, personalize and set up your internet service and provide you with customer service.

If, however, you prefer not to enable cookies you can disable cookies in your browser. Please note that certain features of the Katarina Runa websites will not be available once cookies are disabled.

As is true of most websites, we gather certain information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and click-stream data. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. Katarina Runa will not use the information collected to market directly to a specific person.

Right to Opt-In and Opt-Out

You may have the right to “opt in” and “opt out” of certain uses of your personal information. For example, at the time you are requested to provide personal information on any of our websites, you may have the opportunity to elect to, or not to receive correspondence from us. You may opt out of any email marketing communications with Katarina Runa by clicking the unsubscribe link in our messages, or by sending an email to us stating that you would like to be removed from a specific marketing list, or all communications entirely. Please note that you cannot unsubscribe or opt-out from certain correspondence from us, including messages relating to your account transactions. You may be contacted by Katarina Runa in connection with your relationship to us as a client, or as follow up.

Contacting us

We welcome your comments regarding this privacy policy statement. You may contact us via e-mail at  katarina@katarinaruna.sk. We will attempt to resolve any complaints regarding the use of your Personal Information in accordance with this Privacy Policy.